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Return and Exchange Policy


At Watermark, we want you to be completely satisfied with your water softener system. If for any reason you are not satisfied, please contact us within 30 days of receiving your order to arrange for a return or exchange. All returned products must be in their original packaging and in new, unused condition.

Return & Exchange Policy

Once we receive your returned product, we will inspect it to ensure it meets our return policy requirements. If the product meets our requirements, we will issue a refund to your original method of payment within 5-7 business days.

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